Superior Coaching Skills

1 or 2 day (workshop)

Anyone can presume to be a coach. Anyone can initiate conversations with their co-workers, even if they have only a vague idea of what they are trying to achieve without any clearly articulated understanding of how to conduct the coaching conversation. The results of such conversations will be random and unequal.

Coaching training should remove, as much as possible, the element of chance from coaching conversations.  For this to happen, coaching training must equip participants with a clear picture of just what a superior coaching conversation is and give them the critical skills required to conduct a superior coaching conversation. Coaching is too important to be used without serious preparation and skill development because it carries so much potential to help individuals and teams achieve superior performance.

Course Description:
The participants will learn and understand the basic concepts of coaching other people toward improved performance.  They will learn how to develop their own skills in this area while helping to create and develop the long-term strategies of the people around them. Participants will be asked to brainstorm, roll-play, discuss their observations of fellow workshop-participants and analyze positive actions that they can take away with them.

Learning Objectives: 

Participants will learn:

• Why coaching is an important leadership role

• The meaning of superior coaching

• The superior coaching model

• Key values and essential characteristics

• Critical skills needed for success

• The core coaching conversation

• What superior coaches believe

• Communicating respect

Who should attend: 

Managers, supervisor s and  team leaders who also serve as a coach to other employees.

Prerequisites:

None.  However, this class includes “pre-class preparation” of approximately one hour.