|
Process Mapping
1 or 2 day (workshop) / Implementation
assistances available
Possibly one of the single most important improvement tools, Process Mapping
allows the company to “see” exactly what is really happening (or not happening)
at a macro or micro level. Participants in this workshop will experience five
different process mapping types and learn how, when and why to use each. After
completion of this course participants will understand and be able to apply
these methods to problematic processes or to look at existing processes from a
continuous improvement standpoint.
Course
Description:
This interactive workshop is a
practical, hands-on course, in which the participants will learn the skills of
process mapping by actually doing it. Participants will practice with case
studies and processes from their own departments to learn to apply the
tools used to construct and analyze Process Maps. Finally, participants will
learn how Process Mapping is integral to, and actually feeds, continuous
improvement by illustrating the nature of existing processes and directing the
types of changes needed to improve and to excel.
Learning Objectives:
During the workshop, participants
will:
-
Draw process maps
-
Analyze tasks in their department
-
Identify customers and suppliers to
processes in which they are involved
-
Plan for Process Improvement
-
Analyze the Process
-
Measure Process Performance
-
Identify Opportunities and
Implement Solutions
Who Should
Attend:
Anyone involved in
continuous improvement.
Prerequisites:
There are no prerequisites
for this workshop.
Back
| 
