Delegation Skills

1 day (workshop)

 
To be effective, delegation skills must include developmental processes. People often misunderstand what delegation skills represent and therefore delegation itself is mismanaged, and mistrusted. Consequently there is often reluctance by both sides to use delegation skills as a developmental strategy. For example managers may be reluctant to engage delegation skills for fear that they may end up without a job; the prospect of redundancy is a significant barrier to enhancing the productivity of others. Alternatively, recipients of the process may see utilization of delegation skills as a tactic of burdening them with even more work when they feel they are already overloaded, are just being "put upon", i.e. they will not see the use of delegation skills as a means to receive recognition or career advancement or reward.

Yet management capability is partly dependent upon an ability to redirect or delegate activity. Therefore, use of delegation skills is not simply a matter of convenience, but a way of life. If used correctly, delegation skills is a most profound vehicle for self as well as subordinate development, resulting in a productive, satisfying and rewarding team environment.

 

Course Description: 

Our delegation skills training course will probe all these issues. It will set the scene by giving participants a delegation skills perspective. They will examine the benefits of using delegation skills but also the barriers to its acceptance and how these can be overcome. Participants will then study the delegation process itself, e.g., what should be delegated, to whom and how it should be managed, monitored and evaluated. We will discuss attitudes and how to deal with them, through techniques and prepares participants to consider the higher level question of what can be done to make even more effective use of the organization resource. The answer to this question comes by studying process chains. Use of delegation skills is not about handing over a task. It is important to question whether a) the job is really needed and then b) what processes will be required, c) who in the chain needs to be involved and only then d) effect delegation of duties and broaden the scope of participating individuals. This could introduce participants to thinking on project management and process re-engineering.

 

Learning Objectives:

On completion of this delegation skills course, participants will be able to:

  • Identify ways of improving their delegation skills and consequently the performance of the team

  • Improve their productivity and that of others

  • Review the process chain and identify ways of achieving results with less effort and in reduced time scales

  • Review their activities, responsibilities and priorities

  • Use delegation skills as a way of motivating people

  • Improve competences and attitudes of others through sharing challenging work opportunities

Who Should Attend:
 Executives, Managers, Supervisors, Team Leaders, Line leaders, or anyone wanting to learn to delegate more effectively.

 

Prerequisites:

None
 

However, to achieve this goal participants are tasked to review their job structure, and that of their subordinates, to examine where time savings can be made and what work could be effectively delegated.

 

 

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